Creative Problem Solving (CPS)

    Training is an Innovation Accelerant

    trainingfireCreativity and innovation training is a highly effective accelerant for business results.

    When I step into a room to facilitate an innovation, strategy, or idea generation session I nearly always find a great deal of energy.

    What I also often find is inexperience — in the kind of thinking necessary to innovate.

    Successful managers and leaders are promoted up the ladder because of their great analytical thinking skills. Day to day, operationally, that’s what’s called for and that’s what’s rewarded. The bad news is the more imaginative and divergent thinking required at the front end of innovation is rarely used and almost never rewarded. That’s why those sessions often start with a great deal of pizazz but fade into lethargy right after lunch. A good facilitator can help but the artist formerly known as Prince couldn’t keep some of these sessions rockin. Mercy!

    Energy, motivation, even inspiration are important factors in getting innovation rolling. But none of them, or all of them together, are enough to overcome untrained thinking. Creative thinking skills are taken for granted — and that’s a problem because without training and practice very few people are naturally good at creative thinking. Everyone is creative, everyone has that capacity, but it’s latent until trained. I have the capacity to run a Marathon — it’s possible — but if I went out there today I’d be lucky to walk 26 miles.

    Yes, you can train the various aspects of creative thinking (imaginative, divergent, visioning, strategic, conceptual). If you want idea generation of any kind to work – don’t skip training. Much of the research that says brainstorming doesn’t work studied groups with no training. Training, a good facilitator, and frequent practice are foundational elements to effective sessions and organizational innovation culture.

    That difficult bit of  invention that analysis can’t quite solve on its own is especially challenging for corporations. Training can make a big difference in bridging the gap between market knowledge and… what could be. It’s not enough to know a market white space. It’s not enough to have “insights” from in-depth research. It’s the creative thinking that builds on that research and insight that gets you workable concepts and ultimately market results.

    Managers, leaders, and innovation teams need to understand how to think about innovation — and they need to know how to think and implement innovation. It doesn’t just happen.

    You’ll see immediate and positive results with creativity and innovation training. Min Basadur did a rigorous study, see here, and that’s not the only proof. Individuals learn how to think and express ideas in a more positive, focused, and free flowing way with certain types of creativity training. Teams achieve breakthrough results when properly facilitated through through a rapid, flexible, but structured process at the front end of innovation. Frameworks like CPS are essential. Power tools like applied improvisation games can help you run faster. Stimulus tools like KILN’s IdeaKeg help you scaffold your thinking using trends from outside your industry or category.

    Creativity training feeds innovation process like wood wool feeds flame.

    The creative training many experts advocate is structured Creative Problem Solving training (CPS, aka ‘Osborn-Parnes model’) and Front End of Innovation process training (FEI). CPS is a time-tested framework. Many innovation consultants use CPS or their own modified versions of CPS (see my business novel about CPS, Jack’s Notebook.) CPS is broad enough and flexible enough to incorporate Design Thinking tools and even applied improvisation games. FEI process training is about how to conduct and orchestrate a series of activities that happen before the classic stage-gate/pipeline of new product development. Stage-gate is in the textbooks. FEI training is being done, but is relatively obscure. CPS training is generally more available — but not ubiquitous.

    If you have a team that is already trained, take it to the next level with an Improv to Innovate workshop. Improv isn’t just about comedy — it’s about improved access to spontaneous thinking, and applied creativity to business challenges.

    Sadly, it’s notable that as an innovation budget line item — it is often left out entirely, or, it’s the first sacrificial lamb to be cut. It should be the first thing done because creativity and innovation training is an accelerant towards more rapid business results.

    Training Accelerates Innovation in Five Strategic Ways:

    1. Improved creative thinking skill leads to more breakthrough new business concepts
    2. Training helps instil structured creative thinking and innovation process as a cultural value and habit
    3. CPS and FEI training provide innovation teams with a common language and framework to solve problems. This means expedited resolution of challenges and more rapid iteration of new business concepts
    4. Training corrects many of the common myths that surround creativity and innovation. There is a science to this that is largely ignored. For those that learn and practice the science — it’s a competitive advantage.
    5. Team efficiency improves because a lot of useless chatter, debate, and conflict is reduced or eliminated

    If you are in charge of an innovation program or initiative — do training first. All activities that happen afterwards will be performed at a higher level, and from day one. Imagine creativity applied to research, platform question framing, idea generation, concept development, and management presentations. Imagine an innovation framework your team can get better and better at…

    Creative training is the fuel for innovation fire.

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    Eleven Weird Ways to Create Innovation Culture

    Eleven Weird Ways to Create Innovation Culture Lately I’ve been seeing the glass half empty when it comes to innovation topics. I want everyone to know that, wow, can I ever be positive. In fact, highly creative and insightful, when it comes to inspiring innovation. Are you an empowered leader who wants to make something innovative happen? Try these Eleven Weird Ways — they work to improve the innovation culture. Surprise and delight the team. There’s nothing like a good surprise to inject new energy into a group. It can be really simple stuff. I once gave everyone on the staff a pair of Ray Bans. Smiles everywhere the rest of the day, and they wore those shades for years. Have

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    Employee Abuse is Poison to Innovation

    Abuse Poisons Innovation Efforts — and Innovation Experts Take Fairness as a Given The Five Forms of Employee Abuse (see below) One of the nice things about working for yourself is you don’t have to put up with abuse. Yes, sometimes I’m out there scrambling, sometimes clients are very demanding — but that’s a small price to pay for living or dying on the strength of my own ideas and work. I was reminded yesterday that the vast majority of people work for a company. A good friend suffered a demeaning and unfair incident at work — and it was devastating. I recalled the many times in my early career when similar things happened to me. It occurred to me

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    The Innovation Metronome

    There is no achievement without hard work. There is no breakthrough innovation without hard work. Innovation happens when you practice with discipline, with rhythm. We sometimes get lucky with things and shortcuts present themselves. Even then, one has to be ready to recognise luck when it’s sitting in front of you — on its hind legs begging for a ham bone. Even recognising a breakthrough innovation opportunity takes the hard work of understanding the market, the context. Call that deep research. Usually innovation is a bit like the guitar lesson I had yesterday. I take a weekly lesson from a kind church lady. Donna is a great teacher, she swings, in the musical sense. I emphasize the kind aspect of

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    Six Reasons Why Employees Shun Innovation

    Leadership is Uninvolved with Innovation. Yes, I just said that. Take me out to the wall and shoot me — but in many companies this is a major problem. I used to frequent a bagel shop on the south side of Chicago. It wasn’t a chain. Just a small business with great tasting bagels in a good location. I popped in one day about 9:00 am for a raisin bagel with cream cheese and was a bit startled to find myself the only customer in the store. I remarked to the young lady behind the counter that it was pretty quiet for that time of day. She said, with no irony, “isn’t that great!” I’ll skip the fake ‘I’m so

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    Leaders Hate the Concept of Creativity

    SNARK ALERT I’m not trying to be snarky. I am snarky. I’ve always been snarky.  I like being snarky, it’s fun. Here’s the problem: Being snarky is a bit like being the boy that cried wolf. When you’re being a smart ass just for practice you often stretch the truth. Okay, I often throw the truth out the window to be funny or to shock — but not in this blogg! As a creativity and innovation writer I suppress my inner Snark in order to be taken seriously. But now I think I’m doing you a disservice. The value of SNARK is it can be a wakeup call. As an innovation thought leader, I’m here to help. You can improve, you can

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    Eight Politically Incorrect Statements About Innovation

    I asked myself a different question today: What do I believe about innovation but simply avoid saying to be politically correct? What am I not saying? At the risk of being labeled a curmudgeon I’ve decided to state some things I believe to be true about innovation which may offend. Innovation is difficult and it doesn’t happen enough because of these eight impediments, so, this needs said. Eight Politically Incorrect Statements About Innovation: Top Management doesn’t understand creativity. They say they want it but when they experience it the gut reaction is to disavow it, restrain it, fire it. Most top managers are uncomfortable with classically creative people. A lot of people with innovation in their title do little or no

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    Take Advantage — Innovate More for Less

    I’ve done 385 general interest creativity and innovation posts in the last few years. This post is different — it contains a commercial offer — albeit a fairly innovative one. If you’re not interested please ignore this post. Here’s the offer – I’ve decided to double the value I provide to my customers by offering a good old fashioned two-for-one deal. Why? I want to generate more buzz about my service offerings. To generate more buzz I want the perception of my value to be exceptional. So exceptional that people will talk , tweet, and refer. There is no sleight of hand here, I’ll be working twice for one fee. For both services delivered I won’t be cutting preparation time or the customization I

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    Ten Ideas for Using Innovation Film Clips

    I’ve written an article on Innovation in movies – Inspiring Innovation Films: a Top Ten List.  It’s been published on the Innovation Excellence portal — I’d be most grateful if you’d read it and comment over there. Today’s post is a value add to that article with some ideas on how to use creativity and innovation clips in projects and meetings. If you’re an innovation educator, manager, or team leader you may want to consider using clips as training and/or stimulus tools. I’m a big one for keeping things entertaining no matter what you’re doing. Movie clips are a great way to do that. Here are Ten Ideas on how to integrate film clips into an innovation project: Send out a

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    Ted Nugent Lacks Creativity

    The Golden Triangle of Inanity I’ve resisted the urge to write an enraged post about the inflammatory comments made in recent weeks by Ted Nuget, Sarah Palin, and Duck Dynasty guy, Phil Robertson. I call them The Golden Triangle of Inanity (GTA). Many writers and observers have responded to their words in kind, so, I guess that base is covered. I had the notion to take Ted Nugent’s recent statement (called Obama a “subhuman mongrel”) on word for word, and then I thought, it’s not worth the energy. Why spread around even more negativity? Suffice to say I think the recent statements of the GTA are crass, ignorant, and grossly inappropriate. If you believe that these celebrities are speaking out

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